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International Automotive Technicians Network
Re: Is This How You Treat A Customer?
Posted to Shop Management Forum on 12/14/2018

Hello Eric. Hard to tell who tweaked the rear adjustment or why the fellow didn't get an alignment done when he got the tires.

Might the other shop have offered 'Free alignment check" with new tires and one of their guys adjusted it but didn't have the equip... Login to read more.