× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Handbook for service advisors
Posted to Shop Management Forum on 10/23/2018

Mark,

That is pretty much what I told my CPA. I've been doing this more than 40 years now. As I've told everyone who has worked for me over the past 25 years, "you Need to know how to do the job which you applied for and how to do it on day one. Minor modifi... Login to read more.