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International Automotive Technicians Network
Re: Handbook for service advisors
Posted to Shop Management Forum on 10/22/2018 3 Replies

Hi Peter,

I feel an employee needs to know what is expected and have the power to act in the client's best interest. This is most often a hiring decision, in my experience and paying in a manner that does not interfere with the process. Trying to define it f... Login to read more.

3 Replies Received (View Replies)