× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Handbook for service advisors
Posted to Shop Management Forum on 10/19/2018 8 Replies

Geoff,

[...] [[...]]

This covers a lot of the legalese. For the other 49 states, there is a lot of overkill. For the fine details of establishing good customer relations, it barely scratches the surface. For CYA, it's pretty good essentially. I consider th... Login to read more.

8 Replies Received (View Replies)