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International Automotive Technicians Network
Re: Customer relations and the use of Auto attendant phone sys
Posted to Shop Management Forum on 10/9/2018

Yes, I would've moved on to the next number if you were too busy mowing your lawn during business hours to take my call.

Maybe it would be different if I had a 10 year relationship with you and knew that was just the way you worked, but if I was a new custome... Login to read more.