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International Automotive Technicians Network
Re: Lack of planning on your part
Posted to Shop Management Forum on 8/30/2018

They watch TV shows and think everything can get done in .5 hr. I had one drop their car off with a list, told me no hurry. They called 1 hr later, wondering if it was done! I explained how it takes time to find the problem, make the estimate, find parts, orde... Login to read more.