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International Automotive Technicians Network
Re: Lack of planning on your part
Posted to Shop Management Forum on 8/30/2018

Checking in from the west coast! I get this a lot, Customer:"How long does a diagnostic take?" Me: "On average a couple hours but I have other cars ahead of you. I won't look at it until this afternoon or tomorrow morning." C:"Oh okay, I'll just go walk around... Login to read more.