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International Automotive Technicians Network
Re: Client Information
Posted to Shop Management Forum on 8/28/2018

What do you do when it's "Mr. Jones" calling and inquiring about "his" car, and not the daughter?

Telephone is about the most insecure form of communication there is. You really have no idea who's on the other end if you're receiving a call. You need a conta... Login to read more.