× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Wants, Needs and Making Sales
Posted to Shop Management Forum on 6/26/2018

I agree with you 100%. I do not sell parts. I do not sell labor. What I sell is peace of mind.

Had a new customer in last week for front brakes. On the test drive I noticed a wheel bearing growling. Could not reach her for quote, so I did the pre-authorized... Login to read more.