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Re: Wants, Needs and Making Sales
Posted to Shop Management Forum on 6/26/2018 2 Replies

What you write sounds like a nice goal but we can't control what our clients think, except to the extent our words influence them.

I think the reality is, if a person had $500, and his rent was due, and he had to give the mechanic $400 of that money ... Login to read more.

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