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International Automotive Technicians Network
Re: Customers Not Returning Calls, Text or Checking Emails
Posted to Shop Management Forum on 6/14/2018

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BUT....You call and leave a message "Your car is test-driven and ready. We are open 8:00-6:30. You can pick it up whenever is most convenient for you, THANKS, this is Don."

This almost guarantees t... Login to read more.