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International Automotive Technicians Network
Re: Customers Not Returning Calls, Text or Checking Emails
Posted to Shop Management Forum on 6/14/2018

At write up the first question is: Do you want me to just look at it or fix it?

If you want me to fix it there are two ways that works. I fix, you pay the bill, or, You reply when we call you with your estimate so we may or may not proceed.

If you do not w... Login to read more.