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International Automotive Technicians Network
Re: It pays to give it that one last lookover
Posted to Shop Management Forum on 5/19/2018

I kinda thought that's what we were supposed to do..

I've had many employers bitch at me for not "upselling"; that's not the tech's job. We have counter people for that, or so I thought. Tech's job is to find out what's wrong, and advise the 'service advisor... Login to read more.