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International Automotive Technicians Network
Re: Phone call time audit? 80/20 rule for calls
Posted to Shop Management Forum on 5/15/2018

Well, for starters, I only do pads and rotors together. Period. No exceptions. I don't turn rotors, I don't do a pad slap. If that is what they insist on, I insist they go elsewhere. I only use premium pads that come with new shims. I do an inspection before I... Login to read more.