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International Automotive Technicians Network
Re: Phone call time audit? 80/20 rule for calls
Posted to Shop Management Forum on 5/15/2018

I just tell them the initial inspection price and try to schedule the job. I might share some technical knowledge and let them know there are too many possibilities to be sure. Or I might tell them it is most likely this and and that costs this much, but it mi... Login to read more.