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Re: Phone call time audit? 80/20 rule for calls
Posted to Shop Management Forum on 5/15/2018

I know most of my customers pretty well and I have many where the phone conversation is pretty much just a 30 second "Hello, it's broke, fix it, call when done, bye" and some that seem to think that the more they speculate, postulate, and theorize about what m... Login to read more.