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Re: Elderly Clients and No Problem Found
Posted to Shop Management Forum on 5/2/2018 1 Reply

Does he wait while you look at the car?

I have a number of customers who do and they do so because they want interaction as much as the car being fixed.

As far as NPF, I look at all of them regardless of age that a customer would never bring a car in for n... Login to read more.

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