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Re: Elderly Clients and No Problem Found
Posted to Shop Management Forum on 5/1/2018 5 Replies

I remember a story that Mitch Snyder told. One of their elderly lady customers had an older model Oldsmobile car, with a carburetor. The lady brought the car to the shop with a complaint of hard starts when the engine was cold. One of the older technicians too... Login to read more.

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