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International Automotive Technicians Network
Re: Would you offer a 15% discount to add to your customer base?
Posted to Shop Management Forum on 4/28/2018

I do not. ALL of my customers pay the same labor rate and parts markup. A fleet customer shopping on price is no different than a regular consumer shopping on price. They will chase the next deal that comes along.

I focus on making sure they get what they pa... Login to read more.