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International Automotive Technicians Network
Re: Learning how to steal pays off
Posted to Shop Management Forum on 4/19/2018

We always attempt to return the part without credit.

If the supplier wants us to pay the return shipping, it isn't going to happen. If we return it and they credit it, I will allow my secretary 2-3 phone calls to resolve it. If that doesn't resolve it, we ju... Login to read more.