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International Automotive Technicians Network
Re: Letting a customer go
Posted to Shop Management Forum on 4/3/2018

Tell her the truth. The car is a health hazard and you won't ask any of your employees to put there health at risk. There is active mold and mildew in there. You don't have to be rude. Good thing you have pictures though. Odds are she won't understand. Could b... Login to read more.