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International Automotive Technicians Network
Re: Letting a customer go
Posted to Shop Management Forum on 4/2/2018

When I was in Utah, we had a customer like that, only it wasn't dirty, just full of newspapers, and other various paper. one day, I went to do a safety inspection on it, and forced her to get rid of some of it, because she could not see the passenger mirror, o... Login to read more.