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International Automotive Technicians Network
Re: Getting 'them' to do what you want them to do?
Posted to Shop Management Forum on 12/27/2001

Rule 1: People (yours), are more important than things.

Rule 2: If someone does their best, that's good enough. If it doesn't meet necessary standards, ease them into something else. Don't resent them.

Rule 3: Bosses are looking for results that fit their ... Login to read more.