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International Automotive Technicians Network
Re: Physical address for customers
Posted to Shop Management Forum on 3/28/2018

I tell people that we are required to keep physical addresses on file in case we need to follow up by mail. It's the law. We can write a cash ticket for a part, but if we do work on the car there has to be a traceable receipt.

In MA the situation is the same... Login to read more.