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International Automotive Technicians Network
Re: Sick and Tired - Of Poor Parts Support
Posted to Shop Management Forum on 3/15/2018

Hi when you do a estimate or a quote on a 18 year old vehicle you can run into additional parts or labor. I don't see a problem with calling the customer and explaining why they have to spend a extra 37.00. Most customers may not be happy however they need to... Login to read more.