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Re: Time for a WWYD, repair done on recall
Posted to Shop Management Forum on 3/15/2018 1 Reply

Here's how I see this. Customer came in with a vehicle that needed repairs. You performed the repairs as requested. You had no way of knowing...OR EVEN SUSPECTING...that said part was under an extended warranty. If it's not the job of a dealership par... Login to read more.

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