× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: What would you do ?
Posted to Shop Management Forum on 2/13/2018

It is hard not to get irate and outraged. But it will be most effective to stay calm and rational and simply state the facts. At age 71, I am just starting to learn this! :)

Don in Austin Login to read more.