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International Automotive Technicians Network
Re: The uncomfortable cust parts questions
Posted to Shop Management Forum on 2/9/2018

FWIW, I don't believe it to be untrue. Maybe it's not as black and white as my simple direct explanation to the customer, but I've tired of longer drawn out reasoning/explaining and "what if's". The no warranty and no profit thing has never really worked here ... Login to read more.