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International Automotive Technicians Network
Re: Engine Lets Loose While In Service - Who Pays
Posted to Shop Management Forum on 1/29/2018

The customer is likely right. A tech with 20 years of experience would not be repairing a coolant leak on an engine that is knocking on the way into the shop. So it is more than highly likely that is was not knocking before.

So if it is knocking now you own ... Login to read more.