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International Automotive Technicians Network
Re: Mediocre Service and Vulnerability
Posted to Shop Management Forum on 1/15/2018

Louis, was driver #2 off-putting in any way? Did he have a bad attitude, was he grumbly, emit a cold, dead stare? Did he smell bad? Tell profane jokes?

Or was his personality a zero factor, as in he just did the bus driving portion of hi... Login to read more.