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International Automotive Technicians Network
Re: Mediocre Service and Vulnerability
Posted to Shop Management Forum on 1/15/2018


...I got a $200.00 (cash) tip last week from one of my better customers...on a $1,383.96 bill , no less...not 10%...but still nice...that was a new record...highest tip (up until that time) was $150.00..and that held for many years.

...Dan ... Login to read more.