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International Automotive Technicians Network
Re: Mediocre Service and Vulnerability
Posted to Shop Management Forum on 1/15/2018

One of my many good customers can attest to that. She came to us out of necessity. Going on vacation and a last minute issue came up with their van. Their regular shop was unable to squeeze them in, and we stayed late to take care of her.

She was very happy ... Login to read more.