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International Automotive Technicians Network
Re: Service writer and technician interaction
Posted to Shop Management Forum on 11/28/2017

The dealership I ran had 3 writers and 21 GM mechanics, 1 Hyundai and 4 Mazda mechanics. Mazda required their own writer and marked service desk. The other two writers wrote up both GM and Hyundai.

The biggest problem is one writer would write everything as ... Login to read more.