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International Automotive Technicians Network
Re: Attending customer funerals or major life events
Posted to Shop Management Forum on 10/18/2017

I think you are handling it right. I woudln't say there should be a hard and fast rule but I think most of us know when it's appropriate to attend stuff like this.

Like you I try to minimize my out of shop experiences with clients but some situations warrant... Login to read more.