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International Automotive Technicians Network
Re: Attending customer funerals or major life events
Posted to Shop Management Forum on 10/17/2017

These people have gone past the point where you are just their mechanic. You have become a trusted friend. My father, a long time mechanic, just recently passed away and I couldn't believe how many of my customers paid respects. Go pay your respects not becaus... Login to read more.