× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Sales 101 for the remedial student + Service Writer Pay
Posted to Shop Management Forum on 10/17/2017 1 Reply

Terry Greenhut taught me that technique yrs. ago. It is extremely useful as most salespeople don't know when to shut up.

I've actually had sales that after asking for the sale I shut up and there is literally 3 minutes of silence. It was very awkward when I ... Login to read more.

1 Replies Received (View Replies)