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International Automotive Technicians Network
Re: Do you give your customers this kind of service?
Posted to Shop Management Forum on 12/11/2001 1 Reply

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I just love this line. . .

"Somewhere in your company, there's somebody who cares that you're about to lose my long-distance business," I said. "I'd like to talk to that person."

I'm going to stea... Login to read more.

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