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International Automotive Technicians Network
Re: Asking 'How did you hear about our workshop?'
Posted to Shop Management Forum on 9/7/2017

Matt,

My point of sale software has a spot for customer source. When I am entering ANY customer in (new or existing) the software prompts me to ask, "And how did you find us?" if it is a new customer, if it is an existing customer we still track what brought... Login to read more.