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International Automotive Technicians Network
Re: My first one star reviews
Posted to Shop Management Forum on 8/18/2017

Hey, Nate

When I received my first 1-star review along with scathing word-scorching things they said, I was emotionally crushed. I couldn't believe it. It wrecked my stellar 5-star average because we didn't have a lot of reviews at that time.

I was pissed,... Login to read more.