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International Automotive Technicians Network
Re: How would you handle this or prevent this?
Posted to Shop Management Forum on 8/18/2017

1st: seems the customer didn't notice or tell you that the alternator light was on when he towed the car to you the 1st time. so this can be a coincidence that the alternator just went bad. things happen, may not be your fault.

2nd: the customer has to give ... Login to read more.