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International Automotive Technicians Network
Re: How would you handle this or prevent this?
Posted to Shop Management Forum on 8/16/2017

I don't think you have a problem as long as you stay honest with the customer. The charging system was probably intermittent & didn't fail while you tested it. The starter was bad, period.

Stay honest & inform the customer all they want to know. You did noth... Login to read more.