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International Automotive Technicians Network
Re: What to do with crazy customer?
Posted to Shop Management Forum on 8/10/2017

What to do? The same you'd hope for if you or one of your loved ones were in her shoes:

"Maam, you need help. I'm sorry to have to tell you this, and I want you to know that I care. Is there anyone I can call for you? a family member or friend? a treatment c... Login to read more.