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Re: What do you do when you're wrong?
Posted to Shop Management Forum on 7/10/2017 20 Replies

I think we have to be careful with how we define "wrong." Our shop really focuses on big jobs and difficult jobs. I explain to people at the outset that we may repair A, just to have B revealed. We hope the symptom is fixed with A and B, but it could take A, B... Login to read more.

20 Replies Received (View Replies)