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telephone etiquitte(a 2 part ?)
Posted to Shop Management Forum on 12/5/2001 12 Replies

I have just had my sixth telephone call in two days from the same customer in two days asking when his vehicle(1974 F-100 w/rear axle brg problem)is going to be ready.

?#1 How many calls do you consider enough from customer(s)about a vehicle is enough?

?#2... Login to read more.

12 Replies Received (View Replies)