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International Automotive Technicians Network
Re: Late customers
Posted to Shop Management Forum on 6/13/2017 1 Reply

I keep track of the no shows no calls...after strike two or three I tell them it is $50-$100 (depending on how big a job they had not shown up for previously) to reserve a spot on my calendar. And when asked I tell them why. None have taken me up on th... Login to read more.

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