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Re: perceived value vs actual value
Posted to Shop Management Forum on 5/6/2017 2 Replies

Like you, I'm a one man shop. I stay very busy. Most of my customers don't ask how much a repair is going to cost. They know it will be a thorough repair at a fair price. If I know it's not going to be an inexpensive repair, I will inform them of an approximat... Login to read more.

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