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International Automotive Technicians Network
Re: perceived value vs actual value
Posted to Shop Management Forum on 5/5/2017

"In my opinion, you have to add something else to the equation, or change the equation. Today I did a "Service B 1 2" on a Honda Pilot, not an "oil change" I do an inspection on every vehicle that comes in, by doing this I am providing the customer with peace ... Login to read more.