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International Automotive Technicians Network
Re: Documenting Policies, Processes, and Procedures
Posted to Shop Management Forum on 3/31/2017

A good/ accurate checklist always serves as a reminder to the tech and provides proof to the skeptical customer that the work has been actually done. If it not in writing, it does not exist. I noticed in all your information... you don't ask the tech to identi... Login to read more.