× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: whos job is it to go for a ride with customers?
Posted to Shop Management Forum on 3/5/2017

Hi James,

As a former flat rate Caddy tech I would prefer to go for a ride and have the owner point out the exact noise and duplicate when it happens then I will know what I am supposed to fix. I can't tell you how many times the owner can't make the noise h... Login to read more.