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International Automotive Technicians Network
Re: whos job is it to go for a ride with customers?
Posted to Shop Management Forum on 3/5/2017

This is another problem with flat rate, it is not your job. You get paid to fix cars. As others have said if there is an issue that will be easier for you to diag, then go for it.

There is a reason we have different roles in this business , especially a fla... Login to read more.